A Proposed Architecture for Implementing a Knowledge Management System in the Brazilian National Cancer Institute


A Proposed Architecture for Implementing a Knowledge Management System in the Brazilian National Cancer Institute

Ano: 2009 | Volume: 6 | Número: 3
Autores: José Geraldo Pereira Barbosa, Antônio Augusto Gonçalves, Vera Simonetti, Altino Ribeiro Leitão
Autor Correspondente: José Geraldo Pereira Barbosa | [email protected]

Palavras-chave: knowledge management, information system, health care, hospital management

Resumos Cadastrados

Resumo Inglês:

Because their services are based decisively on the collection, analysis and exchange of clinical information or
knowledge, within and across organizational boundaries, knowledge management has exceptional application
and importance to health care organizations. This article proposes a conceptual framework for a knowledge
management system, which is expected to support both hospitals and the oncology network in Brazil. Under this
holistic single-case study, triangulation of multiple sources of data collection was used by means of archival
records, documents and participant observation, as two of the authors were serving as INCA staff members, thus
gaining access to the event and its documentation and being able to perceive reality from an insider point of
view. The benefits derived from the present status of the ongoing implementation, so far, are: (i) speediness of
cancer diagnosis and enhanced quality of both diagnosis and data used in epidemiological studies; (ii) reduction
in treatment costs; (iii) relief of INCA’S labor shortage; (iii) improved management performance; (iv) better use
of installed capacity; (v) easiness of massive (explicit) knowledge transference among the members of the
network; and (vi) increase in organizational capacity of knowledge retention (institutionalization of procedures).